We are here to answer all your questions.

Frequently Asked Questions

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What are the shipping costs and delivery times?

Standard shipping is free on every order. Orders are processed every day, Monday through Sunday, within 1-3 calendar days. Transit takes 4-9 business days, for an estimated total delivery window of 5-12 business days in the United States. Tracking details and the carrier name are emailed after shipment. For details, please consult our shipping policy.

You can request a return within 30 days of receiving your order. We accept eligible returns of new, unused products with or without defects, including sale items. A free prepaid return shipping label is included in your package. We do not charge restocking fees. After we receive and inspect the return, approved refunds are issued to the original payment method within 30 calendar days. For eligibility and instructions, please consult our return and refund policy.

As soon as your order has been shipped, you will receive an email with a track & trace number. Use this number to track the status of your order via this page

We accept various payment methods, including Bancontact, Visa, Mastercard, Google Pay, Apple Pay and Maestro. You can choose the payment method that best suits your preference.