
FAQS
What are the shipping costs? Do I have to pay customs or import fees?
What are the shipping costs? Do I have to pay customs or import fees?
All orders are shipped free of charge and there's no minimum order value required.
With us, you'll never have to pay any additional fees after placing your order.
How can I ensure my package will arrive safely and on time?
How can I ensure my package will arrive safely and on time?
We use a reliable shipping partner and provide a track & trace code for every order. This way, you can follow your package step-by-step from our warehouse right to your doorstep. If you run into any issues or delays, our customer service team is available seven days a week to help.
All orders are insured against lost, theft and damage.
Sometimes a size turns out differently than I expect? How can I be sure it fits me properly?
Sometimes a size turns out differently than I expect? How can I be sure it fits me properly?
This item fits true to size, so we recommend selecting your usual size. If you're unsure between two sizes, we suggest choosing the larger one. For example, if you're doubting between S and M, go for size M.
If your item doesn't fit after receiving your order, no worries! You can easily exchange it within 30 days of receipt. Simply contact our customer service team for assistance.
Can I return my order? How does it work?
Can I return my order? How does it work?
Yes, absolutely! We offer a Money-Back Guarantee, so you can return your order within 30 days of receipt. It only takes 1 minute and one simple step. Use the Contact form to start the process and we will take care of everything.

